At Factory Direct Healthcare, we strive to provide high-quality healthcare products that meet your needs. Due to the nature of our products, we do not accept any change of mind returns once a purchase has been made.
However, if you encounter a fault or defect with your product, please contact us immediately. Our team is committed to ensuring your satisfaction, and we will repair or replace any defective items to ensure they are functioning properly, subject to a review of the product by our team.
Please Note: This policy applies to defects in materials or workmanship and does not cover damage caused by misuse, accidents, or unauthorized modifications.
Thank you for choosing Factory Direct Healthcare. We are here to support you and ensure you receive the best service possible.
As an Australian-owned business, our team brings over 20 years of combined experience in the healthcare and mobility aids industry. We’re dedicated to offering high-quality products that support your independence, comfort, and well-being. With a focus on exceptional customer service, we aim to make mobility solutions accessible and ensure you’re fully supported throughout your journey with us.
Find high-quality healthcare products at unbeatable prices. Shop now and take control of your health and well-being!
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