About Us

factory Direct healthcare

Proudly Australian-Owned Assistive Technology For Independent Living

From lift recliners to wheelchairs and walkers, we supply practical, reliable equipment that helps you deliver better care at home.
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Company Overview

Welcome to Factory Direct Healthcare, where your comfort and satisfaction are our top priority

Factory Direct Healthcare is your trusted Australian owned provider of quality mobility aids and healthcare solutions. Drawing on more than twenty years of combined experience in the healthcare sector, our ownership group brings deep expertise and a genuine commitment to supporting independence, comfort and quality of life for Australians.

Using this experience as our foundation, we focus on mobility aids, lift recliners, adjustable beds, scooters, walkers, wheelchairs and more, all designed to make everyday living easier and more comfortable. Every product in our range is carefully chosen to meet or exceed Australian and International Standards, giving our clients confidence in the safety, reliability and performance of their equipment.

We proudly partner with occupational therapists, home care package providers, NDIS participants and private clients to deliver tailored solutions that suit each person’s needs. Our free in home trials help ensure the right fit, and our experienced team provides dedicated support at every stage, from your first enquiry through to ongoing after sales care.

Our Mission

Factory Direct pricing gives you real savings while maintaining top quality across our range. Whether you are looking for mobility aids or practical solutions for day to day challenges, you can rely on Factory Direct Healthcare to deliver leading products with outstanding value. Thank you for choosing Factory Direct Healthcare. By working together, we can support you or your clients to live with more ease, confidence and independence.
Industry Best Prices
As one of Australia’s top NDIS assistive technology providers, we offer outstanding value by removing unnecessary middlemen. You receive top quality mobility aids at highly competitive prices, without compromising on product standards or service.
Experienced Local Team
Our local team has deep experience and understands the specific needs of our community. With over 20 years in the industry, we provide personalised guidance on assistive technology for carer support, helping you choose the right mobility solutions for your individual situation.
High Quality Products
Enjoy exceptional build quality and reliable performance, supported by some of the longest warranty periods available. Our assistive technology for carer support, including lift recliners, offers a market leading safe working load of 170 kg for long term durability and peace of mind.
Fast, Friendly Delivery
Most orders arriving within 1-3 business days. As one of the most trusted NDIS assistive technology providers, we take care of every detail so you can start using your new equipment smoothly from day one.
Mobile Service
Our mobile service adds convenience by bringing products directly to your door. With vans operating across multiple states, we offer one to one assistance so you can view and trial our mobility aids in the comfort of your own home.
Locally Owned
As an Australian owned and operated company, we are committed to supporting our local community. We take pride in our background and ensure every product meets strict standards of quality and craftsmanship for Australian users.
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